Refund Policy

Face-to-Face Coaching Services

We at Tyton Health & Performance want you to be satisfied with your purchase and the results you get from our service.

If you have any questions or problems, please let us know by contacting our support team directly. The email is support (at)

After the programme duration, if you can honestly say you followed all requirements as agreed in your Client Guarantee Form and do not look or feel better than you did when you first signed up, we will refund your entire package investment.

Simply contact our support team at support (at), submit all evidence of your programme adherence and let us know you’d like a refund.

If it’s clear you’ve fully committed to the programme as agreed and that you’ve not gotten adequate results, we will return your refund within 30 days.

All refunds are discretionary as determined by Tyton Health & Performance. If you have any questions, contact us at support (at)

Online Programmes/Services – Refund Policy

If you are not satisfied with a Product or Service that you purchased, you are eligible for a full refund of amounts paid for that Product, provided that you: email us at Support(at), no later than thirty (30) days following the date of purchase, requesting a refund, stating the reason for your request, and documenting that you completed any worksheets provided in connection with the Product.

Notwithstanding the foregoing, certain Product purchases may not be eligible for refund, or might be subject to satisfaction of additional or different criteria, if and to the extent we so provide on the applicable Site(s). 

If you receive a refund for a Product, you will have no further right to use that Product. We will have the sole discretion to determine whether you satisfy the eligibility criteria for a refund.

For the avoidance of doubt, unless you are eligible to receive a refund, as provided herein, your obligation to continue to make all monthly payments with respect to a purchase shall remain in effect, notwithstanding the cancellation or termination of the applicable license for such Product.


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